Terms
Delivery Policy
Thank you for choosing Visuape for your premium animated graphic assets. Given the digital nature of our products, we'd like to clarify our delivery process to ensure a smooth experience for all our customers.
Instant Delivery:
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Email Delivery: Upon successful completion of your purchase, your digital product will be delivered to you immediately via the email address provided during the checkout process. Please ensure that your email address is accurate and check your inbox (including the spam/junk folder) for the product download link.
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Customer Account Access: Alternatively, customers can access and download their purchases at any time by logging into their account on Visuape's platform. Simply navigate to visuape.com/account.
No Physical Shipments:
- As we exclusively offer digital products, there are no physical shipments. This means no waiting times for shipping and no shipping fees.
Delivery Issues:
- If you face any issues with accessing or downloading your purchased products, please contact our support team immediately. We're here to assist and ensure you receive your assets promptly.
Recommendation:
- We recommend downloading and backing up your digital assets as soon as you receive them. This ensures that you always have access to your purchased items.
By making a purchase with Visuape, you agree to this delivery policy. We appreciate your trust in our platform and look forward to serving your digital graphic asset needs.